How to Pay My Bill
For any questions regarding your bill or Utility Service, please call the City of Hemet Utility Billing Department at (951) 765-2350
This option allows you to pay your utility bill with a Visa or MasterCard. Sign up is quick and easy. The steps are simple to access your utility information to now pay your bill online with the City of Hemet.
Go to the Bill Pay Website, Online Bill Pay
1. Click on the "Register" link
2. Enter all the requested information
"VERIFICATION INFORMATION" MUST BE THE FULL EIGHT DIGIT CUSTOMER NUMBER WITH THE PRECEDING ZEROS
THE MAILING ADDRESS ZIP CODE MUST MATCH OUR RECORDS
3. Check the box agreeing to the terms & conditions
4. Click on the "Submit" button
Once you are successfully registered, you can choose to pay your utility bill with a Visa or MasterCard. You can also update or edit your online account information.
* YOU WILL BE ABLE TO VIEW YOUR BILL AT THIS TIME *
* YOU CANNOT PAY ONLINE IF YOU ARE SCHEDULED FOR A SHUT OFF NOTICE *
Online Bill Pay Phone Support: Please call (562) 451-5993 please have your customer number ready. Please note, this number is only to be used when having problems with online bill pay. Please call City of Hemet Utility billing at (951)765-2350 for any billing questions not related to online bill pay problems.
*DUE TO COVID-19 AND STATE ISSUED GUIDELINES, CITY HALL IS OPEN FROM 9AM TO 1PM WITH LIMITED OCCUPANCY*
City of Hemet 445 East Florida Avenue Hemet, CA 92543
There is a Utility Payment Drop Box located on the south side of the City Hall Parking Lot. City of Hemet 445 East Florida Avenue Hemet, CA 92543
Please note that we can accept Visa or MasterCard for over the phone payments.
We can accept payments over the phone using our Automated Phone Payment Option (844) 493-0159
You can also directly call our Utility Billing Department during our normal business hours (951) 765-2350
We can accept payment via FAX by completing our Credit Card Authorization Form with your Visa or MasterCard information (951) 765-2336
With this option, your bank account will be automatically debited on the due date for the amount of your current balance. If you would like to take part in this service, please complete our Authorization Agreement for Automatic ACH Payments and mail it to our address below along with a voided check made out to the City of Hemet.
City of Hemet Attention: Utility Billing Department 445 East Florida Avenue Hemet, CA 92543